Skip to main content

To: Kevin Johnson, CEO

Allow Credit Card Tipping at Starbucks

On May 3, 2022, Starbucks publicly committed to the "introduction of credit card / debit card tipping by late 2022 as ways for customers to further recognize their favorite baristas."
https://stories.starbucks.com/press/2022/starbucks-commits-one-billion-in-fy2022-investments-to-uplift-partners-employees-and-the-store-experience/

As a former barista (ID:1254794), I am appalled that customers are *still* not able to leave a tip on a credit card - especially in light of the Covid situation, since many people are not carrying cash.

Linking the ability to tip non-cash only via Starbucks Cards is a rotten way to get people to sign up for a card, and deprives hard-working Baristas of an important part of their income.

Please catch up with every other modern food and beverage service establishment and accept tips via Credit/debit cards.

Why is this important?

As a former Barista/Shift Supervisor, I can assure you Baristas work hard for that money. They are subject to ever-evolving rules, regulations, and recipes. They are asked to work at top speed and efficiency, push sales up, and be kind even in extreme situations. They deserve every cent.

As a customer, I want to make sure they are rewarded for their service. The traditional reward is tipping.

Updates

2022-05-03 21:49:14 -0400

Petition is successful with 5,941 signatures

2022-05-03 21:48:53 -0400

On May 3, 2022, Starbucks publicly committed to the "introduction of credit card / debit card tipping by late 2022 as ways for customers to further recognize their favorite baristas."
https://stories.starbucks.com/press/2022/starbucks-commits-one-billion-in-fy2022-investments-to-uplift-partners-employees-and-the-store-experience/

2022-03-30 18:21:41 -0400

5,000 signatures reached

2022-03-29 13:25:38 -0400

From March 27, 2022: "'We are working on offering tipping for credit card transactions at the register for both the cafe and drive-throughs,' a Starbucks spokesperson told Yahoo Finance."
https://finance.yahoo.com/news/starbucks-worker-seattle-unionization-165957697.html

2021-08-30 16:02:08 -0400

1,000 signatures reached

2021-08-30 15:42:04 -0400

500 signatures reached

2021-08-29 11:55:54 -0400

100 signatures reached

2021-08-29 10:54:33 -0400

50 signatures reached

2021-08-28 22:25:25 -0400

25 signatures reached

2021-08-24 11:42:49 -0400

Thank you, first twenty signers! I know we know people still in those trenches - share it for them.

2021-08-23 13:19:27 -0400

10 signatures reached