Chicago plans to open up most businesses in June, which presents an opportunity for Foxtrot to position itself as a socially responsible company that will continue to do its part to flatten the curve and provide for its community. Our guests like to spend money at companies that make them feel good about themselves, hence the popularity of small local brands. We can position ourselves, through marketing and a few small operational changes, as a company that our guests can feel good about giving their money to. Just because Chicago is opening up, does not mean that the risks of COVID-19 have lessened or that the city has the health infrastructure to handle a second wave. While a corporate behemoth such as Amazon can continue to run without being affected by the death of employees, Foxtrot couldn’t survive that amount of bad press. Protecting employees isn’t just the right thing to do, it’s smart for business in terms of risk mitigation and public perception as well. Given the events of the ongoing protests that heavily damaged at least one store and forced everyone to flee at the last minute for their safety, it is clear that we are not just going back to normal.
1. Continue Social Distancing & Protective Measures In Store
2. Continue A Limited Cafe Menu/Suspend On-Site Food Preparation
3. Add an option for guests to tip on both deliveries and in-store transactions
4. Maintain Hazard Pay and clear up new hire pay rate discrepancy
5. Changes & Campaigns Must Be Informed IN WRITING 24 Hours in Advance. WE DEMAND FULL TRANSPARENCY.
Details on these updated demands can be found here:
https://docs.google.com/document/d/1QIdErVwkMNvu8TsyQAHnPfQBYhx4PSRJbgstwIVjUtU/edit?usp=sharing
Original petition (4/08/2020)
Many of us have lost our livelihood jobs and Foxtrot is now our only source of income. Given the urgency and the rapidly evolving situation with the COVID-19 pandemic, we demand that temporary measures be put in place to help workers take care of their immediate health and also create the safest environment for our customers. The demands will also enable Foxtrot to continue to build lasting relationships and community engagement as we listen to our lawmakers and take this matter at hand seriously.
Consequently, we respectfully and formally request that you make immediate improvements to workplace health and safety policies by the morning of 04/08/2020. We respectfully call for Foxtrot Co. to:
1. Immediately convert to delivery only, suspend all on-site food preparation and coffee service, and provide each delivery store with 1 additional mini Clover to help streamline the delivery process.
2. Temporarily increase our base pay an additional $3/hr for hazard pay, apply an additional one-time $150 Foxtrot credit to cover grocery costs, and continue to provide a $2 per order delivery bonus for vendors.
3. Identify a workplace coordinator who will be responsible for COVID-19 issues and their impact at the workplace, and who can keep employees and customers safe. Provide free COVID-19 testing to employees when it becomes available.
4. Require all deliveries to be contactless and to develop an in-app verification for identification.
5. Keep 100% open communication and update all employees via e-mail with new policies regarding store changes and promotions.
Details on these demands can be found in our petition here:
https://drive.google.com/file/d/1PpCCPYAVpGJPv_w1YqXAfkXADHWSqD68/view?usp=sharing